Frequently Asked Questions
How do I book and pay for a session?
You can email us (firstname.lastname@example.org) or fill out a contact form on our contact us page to book a session. Deposits are done through e-transfer and the rest of the payment can be given on the day of the photoshoot. We only take cash or e-transfer at the moment. Full payment must be received before receiving any photos. Taxes will be added on top of the package cost and is not included in the pricing already. Please note, deposits are non-refundable.
Where do you travel to?
Currently, we are located in Brantford, ON. However, we are very accommodating. We have an studio in Brantford Ontario, but also do in-home sessions, destination sessions, outdoor session, and more! We love exploring with our clients! We also do destination shoots both nationally and internationally - fees may vary.
Key locations we travel to are:
Tri-cities ( Kitchener, Waterloo, Cambridge)
There is a small travel fee for areas outside of Brantford.
Do you require a deposit?
Yes, we do require a NON-REFUNDABLE deposit to hold your photoshoot date. The deposit is 50% of the total cost of your photoshoot. This can be given through e-transfer or cash. This deposit is not returned as it is deducted from your total cost.
How long does it take to get my pictures?
The time to get your pictures does vary depending on the type of package you purchased. However, it takes approximately 2-3 weeks to receive your previews and up to 4 weeks to receive your finals. The time frame is extended for weddings and events. However, we do try to get you your photos done as soon as possible! Please note the time for wedding and event photos is longer due to the higher quantity of photos. Wedding finals can take between 3-4 months to receive. Clients are able to pay a small rush order fee to receive their photos faster!
How do I receive my pictures?
Currently, our clients preview and download their through an online gallery.. This way our clients can easily preview their photos for selection. After photos are selected and edited, they will be able to download them through a new online gallery. The photos are secure and can be easily downloaded to your computer. If you prefer to have your photos on USB there is an additional cost.
Are the photos edited?
Yes, our photos are edited and sorted through for our clients. All editing is done based on the editor and photographers professional opinion. The photos throughout our website and social media give you an accurate idea of the editing style we use for our clients.
Do you offer prints, wood transfers or canvases?
Yes, we offer a variety of prints, wood transfers and canvases in multiple sizes. All of our printing options offer high quality that allow the work to be enjoyed to it's fullest potential. We advise clients to contact us if they want to print their images to ensure quality is maintained.
What Our Clients Say
ASH Photography Services captured both our engagement and wedding photos. The photos were beyond anything we could have wished for! They were truly accommodating and understanding with COVID and were able to re-work our original plans relatively stress-free! Everyone felt really comfortable around the photographers on the day of the wedding.
These girls have such a fun, energetic and wild energy! Yet they are so extremely professional and talented. We can't wait to use their services again in the future and would highly recommend to anyone needing photography - especially wedding photography! They absolutely killed it. 10/10.